Customer perspectives
These comments were provided by telecommunications customers and users of WebCDR over the platform’s operating history. Names have been abbreviated and rasterized for privacy. Titles and organizations reflect the attribution supplied at the time and do not state current customer status.
Billing, mediation and revenue management
Customer testimonial attribution
"WebCDR’s vendor reconciliation feature caught a particular tier one carrier over-charging us by almost three times the actual amount due. WebCDR is the quickest and most accurate way to reconcile an invoice."
Carrier Relations Analyst, Western Wireless International Enterprises
Customer testimonial attribution
"I am really impressed! WebCDR is an exceptional piece of software, especially the profitability reporting."
President, Silverleaf Communications
Customer testimonial attribution
"As a retail operator expanding into wholesale we found our prepaid billing did not suite the wholesale billing requirements. WebCDR fit our requirements and the amazing rate management feature allows us to backdate and upload rate sheets which reduces the stress of our rates team. No regrets so far."
Head of Business Development, Tseyva Pte Ltd.
Customer testimonial attribution
"WebCDR made an immediate improvement in our bottom line by finding previously unidentified interconnect fees. And we love the charts! They really help us monitor interconnect network performance."
VP Network Operations, Oceanic Digital Communications, Inc.
Customer testimonial attribution
"Since replacing our in-house billing system with WebCDR, we now spend 90% less time each week getting out invoices."
Controller, Dynalink Telecom
Customer testimonial attribution
"Our home-made billing system was overwhelmed. WebCDR tamed our billing nightmare and cut our related costs six-fold in the first month."
President, Regal Telecard
Reporting and operational visibility
Customer testimonial attribution
"WebCDR got us into the VoIP business incredibly quickly. We are extremely happy with the billing information and other reports generated that enable us to run our business efficiently and effectively. WebCDR after-sales service is superb."
Executive, International Division, Sentech Limited of South Africa
Customer testimonial attribution
"We are extremely impressed with the WebCDR service. It’s incredibly user-friendly and the reports are very informative."
Controller,Unified Worldwide Transport
Customer testimonial attribution
"We chose WebCDR to handle our billing, NOC management, and critical reporting primarily because of its ease of use. All due diligence conducted on WebCDR came back with only the highest recommendations to move forward."
President, GMS Consulting
Customer testimonial attribution
"WebCDR has helped us a lot. We can handle our billing in a vary fast and effective way, and alos pull reports about everything!"
Technical Wholesale Manager, G2N Telecom
Customer testimonial attribution
"The ease of use of the WebCDR system is incredible. Everything we need is there."
MIS Director, ATSI Communications
Customer testimonial attribution
"Our management team enjoys the convenience of reviewing our operations from anywhere in the world using WebCDR’s web interface. Its suite of reports is comprehensive, and its invoicing has really simplified our billing process."
President/CEO, Q Telecom
Customer testimonial attribution
"WebCDR produces accurate reports every day that we can see from anywhere. A definite money-saver compared to operating a billing department within our company."
General Manager, WorldOne Telecom
Deployment and migration
Customer testimonial attribution
"We are very pleased with the service provided by WebCDR. The migration from our existing billing platform was simple and efficient with no billing records lost. The training and support provided by WebCDR’s staff was very helpful, and the online real-time web reports make managing our multiple customers, networks, and rate tables a snap! We are so pleased with the service that we are in the process of migrating additional networks with over 10 million minutes of monthly traffic from our legacy billing platform to the WebCDR billing system."
President, VOIP Communications
Customer testimonial attribution
"WebCDR provides all of the billing and management tools we need, including enhanced and flexible reporting, at a very affordable price. Additionally, WebCDR can be deployed quickly and easily, making our transition onto the system relatively seamless."
President, GeoTel
Customer testimonial attribution
"WebCDR provides a user-friendly, ready-made billing solution for our customers. This web-based service was actually presented to us by one of our customers. We were so impressed with the system’s rapid implementation and extensive reporting, we decided to make WebCDR ICT’s official billing partner."
President, ICT
Customer testimonial attribution
"We were able to have CDR’s Management, Rating, and Billing up and running within 3 hours of contacting WebCDR. When we requested a special rate handling it was accomplished within 24 hours. We now have an insight into our business which we did not have without WebCDR."
Vice-President of Engineering, CentricVoice
Customer testimonial attribution
"Customer service is where WebCDR really distinguishes itself. They had our WebCDR Billing account up, running, and producing invoices in a matter of days."
VP of Voice Business, PCCW Global Limited
Customer testimonial attribution
"As a new carrier in Tanzania with a hectic network deployment schedule, your service and ongoing support in helping us go live has ben a major factor in us being able to meet our deadlines. The savings on CapEx, manpower, operations, and maintenance cost associated with running a billing unit have enabled us to use these resources elsewhere making us a stronger player in the market. You should have your team come to work with Superman T-shirts."
CEO, Six Relecoms Company Limited (TZ)
Customer testimonial attribution
"SMC’s responsiveness was excellent. By automating our complex Mexico rate table they had us operational in a matter of days. We find the input screens and reports to be fast and easy to use. After experiencing WebCDR, I can’t imagine opting for an in-house system."
COO, Citation Telecom
Service, support and overall experience
Customer testimonial attribution
"We consider WebCDR’s services to be exemplary as they provide exactly what carriers need to succeed in today’s market."
President, Presto Telecommunications, Inc.
Customer testimonial attribution
"We consider WebCDR our most valuable asset because of its accuracy and customer service. This system and the people behind it deserve an A++ for their product."
Director of Operations, TELTEC-Guatemala
Customer testimonial attribution
"We researched every billing company and nobody comes close to WebCDR’s management reporting or customer service. It’s truly extraordinary."
President, ViGa Telecommunications, LLC
Customer testimonial attribution
"We tried a cut-rate offshore hosted billing company and found that the old adage is still true: “You get what you pay for.” We switched to WebCDR and have never looked back."
CEO, V3IP Solutions, Inc.
Customer testimonial attribution
"WebCDR offers the best value for the money. That value is enhanced each day by the excellent service provided by the WebCDR team."
Western Telesystems (GH) Ltd.
Customer testimonial attribution
"WebCDR is dynamic and user-friendly. The WebCDR staff is very responsive. Wholesale billing doesn’t get any easier than this."
Billing Manager, Glendale Access International